Skip to content Skip to footer

police services manager


Knowledge of:

General office management methods, encompassing procedures and equipment necessary for efficient operations. Considerable knowledge of data processing systems, including their operation and maintenance, is essential. Proficiency in mathematical and statistical methods and procedures is also required, enabling effective data analysis and drawing of conclusions. An ability to interpret and apply state and federal rules and regulations, along with City policies and union contract provisions, to various transactions is crucial for compliance and decision-making.


Ability to:

Operate a computer adeptly, including formatting reports, developing applications, and troubleshooting hardware and software issues. Effective supervision skills are necessary for planning, organizing, and overseeing the work of civilian personnel engaged in data entry and record-keeping tasks. Additionally, the ability to collaborate effectively with sworn staff, subordinate employees, other government agencies, and the general public is vital for successful interaction and achievement of organizational goals. It’s also required that the appointee becomes a resident of Iowa upon appointment.

becoming a police services manager

Salary Range:

$76,439.07 – $97,557.10 annually dependent on experience

Generalized definition, supervises record maintenance data processing functions within the Police Records Division and Evidence/Property Inventory Division; does related work as required.

This is a responsible supervisory position involving management of a comprehensive record keeping system which provides the
police department efficient storage and retrieval of computer and hard copy records and files. Direct supervision is exercised over civilian staff engaged in records processing, data entry tasks, and evidence/property management. The work is performed under general supervision of a sworn police captain with incumbent utilizing a high level of initiative and independent judgment.

  1. Oversees records management and evidence/property inventory functions.
  2. Supervises storage and retrieval of department records and files in compliance with state and federal statues and regulations.
  3. Develops and maintains reports including special request information, crime analysis, activity and staffing reports.
  4. Supervises personnel in the Police Records Division and the Evidence/Property Division.
  5. Recommends hiring of staff in accordance with EEO practices, Civil Service rules and other City policies and procedures.
  6. Recommendations disciplinary action to Services Police Captain for employees investigated for minor infractions of work rules and department procedures; recommends other disciplinary actions to the Police Captain.
  7. Serves as Terminal Agency Coordinator for NCIC computer system.
  8. Trains and instructs employees in procedures and policies concerning UCR, incident based reporting and NCIC.
  9. Oversees department evidence/property management.
  10. Ensures that all evidence/property coming into the custody, care, control, or possession of any employee is properly documented and that an inventory system is established for each item from the time of receipt until final disposition or disposal.
  11. Updates daily warrant list; daily missing person list; weekly active stolen vehicle list; weekly Bluffs Most Wanted, and on-line traffic accident reports.

Applicants should possess a combination of experience and education equivalent to a Bachelor’s degree in Business, Public Administration, or a related field, coupled with a minimum of two years’ experience in staff supervision. Additionally, candidates must be capable of passing an extensive background check, including a pre-employment drug screen, to meet additional requirements for consideration.


Join the Council Bluffs Police Department (CBPD) and dedicate yourself to advancing the wellbeing of our community and protecting the rights of all people.

Embark on a meaningful career with multiple opportunities for professional development and advancement. The CBPD family has openings and we promise to challenge you, rely on you, and take care of you.

Frequently asked Questions

The CBPD serves and protects the community of Council Bluffs, which comprises over 62,000 residents and businesses. It operates within the greater Omaha metro area, enforcing city, state, and federal traffic and criminal laws.
Yes, candidates must live within 60 miles (according to Google Maps) of the police department located at 1 Ezra Jackson Way, Council Bluffs, IA 51503.

Yes, officers have the opportunity to join the Fraternal Order of Police Union, specifically FOP Lodge 1

  • This phase includes a thorough background investigation covering criminal history, driving records, employment history, interviews with various individuals, and a polygraph exam to assess truthfulness.
  • Under investigation or indictment for a felony offense
  • Commission or admission of felony, aggravated misdemeanor, or crime involving moral turpitude
  • Conviction for a crime of domestic violence
  • Certain juvenile criminal behavior
  • Specific traffic violations
  • Failure to obtain a valid driver’s license upon appointment
  • Providing false information during the selection process
  • Involvement in the sale, manufacture, or transportation for sale of any scheduled drug or narcotic
  • Recent use or ingestion of scheduled drugs, narcotics, or steroids
  • Dishonorable discharge from any branch of the U.S. Armed Forces
  • Any offer of employment requires the candidate to sign an agreement for reimbursement of training expenses and cost of specialized personal equipment. This agreement stipulates that if a Police Officer voluntarily terminates employment within the first five years, they must reimburse the City on a pro-rata basis for certain costs as described in City policy 211:1, Termination of Employment.
  • Juvenile criminal behavior may be considered for disqualification, particularly if the offense involved serious injury to another, sexual assault, use of a deadly weapon, or if the applicant was tried and convicted as an adult for a felony committed as a juvenile.
  • The Physical Agility Examination is the first phase of testing, developed and mandated by the Iowa Law Enforcement Academy. All candidates, except currently certified peace officers through the Iowa Law Enforcement Academy, are required to take this exam. The exam assesses candidates’ physical fitness, and only those who pass are eligible to proceed further in the testing process. The test consists of mile and half run, maximum pushups in a minute, and maximum sit-ups in a minute. Iowa Law Enforcement Academy used the Copper standards to evaluate the scores.
  • The Written Examination is the second phase of testing and is required by the Iowa Law Enforcement Academy. Candidates are given a recommended amount of time to complete the exam, typically about 2 hours. All applicants must begin testing at the same time, and late arrivals are ineligible to participate. Candidates who score 70% or above on each section of the exam are eligible to proceed in the testing process.
  • Yes, candidates who are currently certified peace officers through the Iowa Law Enforcement Academy are not required to attend either the Physical Agility Examination or the Written Examination. Additionally, successful Stanard & Associates POST scores may be used in lieu of retesting for the Written Examination.
  • Traffic violations are generally excluded from disqualification, with specific exceptions such as DUI offenses within three years from the date of application and certain serious traffic violations within 24 months prior to the application.
  • Yes, bilingual officers receive an additional $25.00 per paycheck as compensation for their language skills.


At our core, we are committed to fostering a culture of community-driven policing, where the well-being of our community members stands as our utmost priority. With an unwavering focus on nurturing relationships built on trust, respect, and empathy, our department strives to provide quality service to all with a steadfast dedication to excellence.
Connect with Us
Our site uses cookies. Learn more about our use of cookies:

text a recruiter