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records technician


Knowledge of:

Must possess a strong understanding of general office practices and procedures, including record-keeping and filing protocols. Proficiency in operating office equipment and using personal computers is essential. Additionally, candidates should have knowledge of simple bookkeeping and accounting practices to effectively manage financial records. Knowledge and application of technical information and procedures, along with the capability to maintain confidentiality, are crucial. 

Ability to: 

Communicate effectively to convey information clearly and professionally. Maintain effective interpersonal relationships with staff, the public, and other agencies, fostering collaboration and teamwork. Proficiency in organizing files and records efficiently, ensuring accessibility and accuracy of information. Compose and edit documents with attention to spelling, vocabulary, and grammar, maintaining professionalism in written correspondence. They should demonstrate the capacity to understand and apply technical information and procedures effectively, adapting to evolving requirements. Availability for evening and night shifts indicates flexibility in scheduling, ensuring coverage for operational nee

becoming a records technician

Salary Range:

$42,767.72 – $54,583.97

Salary is dependent on experience


An employee of this class is responsible for processing and maintenance of the Police Department’s comprehensive record keeping system, which provides the Police Department
efficient storage and retrieval of computer and hard copy records and files.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Performs clerical duties and records keeping functions
  2. Receives, organizes, disseminates, and maintains files and reports
  3. Provides assistance at the information counters and incoming phone lines
  4. Establishes effective working relationships with public, staff, and other criminal justice agencies
  5. Manages abandoned/seized vehicles
  6. Regular and predictable attendance is required 
  7. Other duties as assigned


High school diploma or general education degree (GED); with four years related experience
and/or training; or equivalent combination of education and experience which provides the
required knowledge, skills, and abilities necessary to perform the work.


Certificates, Licenses, Registrations:

This position requires the incumbent to become certified to use the National Crime Information Center database in order to enter, delete, and query sensitive and confidential crimes files. The incumbent will also need to become commissioned as a notary through the State of Iowa. 


Physical Conditions:

  • While performing the duties of this job, the employee is frequently required to stand; walk; sit;
    use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel,
    crouch, or crawl; and see, talk, and hear.
  • The work environment is generally in an office setting


Join the Council Bluffs Police Department (CBPD) and dedicate yourself to advancing the wellbeing of our community and protecting the rights of all people.

Embark on a meaningful career with multiple opportunities for professional development and advancement. The CBPD family has openings and we promise to challenge you, rely on you, and take care of you.

Frequently asked Questions

The CBPD serves and protects the community of Council Bluffs, which comprises over 62,000 residents and businesses. It operates within the greater Omaha metro area, enforcing city, state, and federal traffic and criminal laws.
Yes, candidates must live within 60 miles (according to Google Maps) of the police department located at 1 Ezra Jackson Way, Council Bluffs, IA 51503.

Yes, officers have the opportunity to join the Fraternal Order of Police Union, specifically FOP Lodge 1

  • This phase includes a thorough background investigation covering criminal history, driving records, employment history, interviews with various individuals, and a polygraph exam to assess truthfulness.
  • Under investigation or indictment for a felony offense
  • Commission or admission of felony, aggravated misdemeanor, or crime involving moral turpitude
  • Conviction for a crime of domestic violence
  • Certain juvenile criminal behavior
  • Specific traffic violations
  • Failure to obtain a valid driver’s license upon appointment
  • Providing false information during the selection process
  • Involvement in the sale, manufacture, or transportation for sale of any scheduled drug or narcotic
  • Recent use or ingestion of scheduled drugs, narcotics, or steroids
  • Dishonorable discharge from any branch of the U.S. Armed Forces
  • Any offer of employment requires the candidate to sign an agreement for reimbursement of training expenses and cost of specialized personal equipment. This agreement stipulates that if a Police Officer voluntarily terminates employment within the first five years, they must reimburse the City on a pro-rata basis for certain costs as described in City policy 211:1, Termination of Employment.
  • Juvenile criminal behavior may be considered for disqualification, particularly if the offense involved serious injury to another, sexual assault, use of a deadly weapon, or if the applicant was tried and convicted as an adult for a felony committed as a juvenile.
  • The Physical Agility Examination is the first phase of testing, developed and mandated by the Iowa Law Enforcement Academy. All candidates, except currently certified peace officers through the Iowa Law Enforcement Academy, are required to take this exam. The exam assesses candidates’ physical fitness, and only those who pass are eligible to proceed further in the testing process. The test consists of mile and half run, maximum pushups in a minute, and maximum sit-ups in a minute. Iowa Law Enforcement Academy used the Copper standards to evaluate the scores.
  • The Written Examination is the second phase of testing and is required by the Iowa Law Enforcement Academy. Candidates are given a recommended amount of time to complete the exam, typically about 2 hours. All applicants must begin testing at the same time, and late arrivals are ineligible to participate. Candidates who score 70% or above on each section of the exam are eligible to proceed in the testing process.
  • Yes, candidates who are currently certified peace officers through the Iowa Law Enforcement Academy are not required to attend either the Physical Agility Examination or the Written Examination. Additionally, successful Stanard & Associates POST scores may be used in lieu of retesting for the Written Examination.
  • Traffic violations are generally excluded from disqualification, with specific exceptions such as DUI offenses within three years from the date of application and certain serious traffic violations within 24 months prior to the application.
  • Yes, bilingual officers receive an additional $25.00 per paycheck as compensation for their language skills.


At our core, we are committed to fostering a culture of community-driven policing, where the well-being of our community members stands as our utmost priority. With an unwavering focus on nurturing relationships built on trust, respect, and empathy, our department strives to provide quality service to all with a steadfast dedication to excellence.
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